Thursday, March 19, 2009

The 7 Deadly Sins of Poor Facilitation – Commit them at your own risk!



1. Failing to establish rapport with the participants, early on in the workshop
First impressions do count. The way you introduce yourself and the tone that you set as you begin the workshop, will either engage participants or have them tuned out.

2. Improper pacing
It gives a great feeling to participants and to the trainer when information is presented in a variety of ways with a smooth pacing, so that everything flows and the workshop begins and ends on time, as promised.

3. Poorly designed handouts
A well designed handout allows facilitator to share just the right amount of information – and also can lend itself to an opportunity for follow up.

4. Get caught up in tangents, get off track and lose focus of the workshop
When a facilitator gets caught up in questions and concerns of the participants and doesn’t bring the workshop back to focus, the facilitator loses credibility.

5. Making the topic too broad or too narrow and not meeting needs of the participants
With a foolproof system of ‘just the right’ amount of material, you can deliver a clear message and have participants wanting more by following up.

6. Poor organization and not being prepared for last minute, unexpected problems
With a properly designed workshop outline, extra supplies on hand, a proven system for keeping track of time and a complete checklist, you can present a professional workshop that just cannot go off track.

7. Not including individualized attention when an opportunity presents itself
Individualized attention is an excellent way to connect with your audience and the facilitator should make maximum of this opportunity to connect with individual participants and address their concerns, while ensuring remaining participants do not lose interest.

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